Terms and Conditions

Effective Date: August 11, 2026  |  Last Updated: August 11, 2026

Please read these Terms and Conditions ("Terms") carefully before using the website katavon.com (the "Website") or engaging with any services provided by Katavon LLC ("Katavon," "Company," "we," "us," or "our").

By accessing or using our Website or services, you ("you" or "your") agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Website or our services. These Terms, together with our Privacy Policy, govern your relationship with Katavon.

1. Definitions

• "Service" or "Services" refers to the Website, any consulting, operations, technology, or automation services provided by Katavon, and any related deliverables, platforms, or tools we make available to you.
• "Website" refers to katavon.com and all pages, content, and functionality accessible through it.
• "User" refers to any individual or entity that accesses the Website or uses our Services.
• "Client" refers to any individual or entity that engages Katavon for paid Services under a separate agreement.
• "Content" refers to all text, images, graphics, software, code, data, and other materials available on or through the Website.

2. Eligibility

You must be at least 18 years of age to use our Website or Services. By using our Website or Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Website or Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Use of the Website

You may use our Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable local, state, national, or international law or regulation
• Attempt to gain unauthorized access to any part of the Website, its servers, or any connected systems
• Introduce viruses, malware, or other harmful material to the Website
• Use any automated system (including bots, scrapers, or spiders) to access the Website without our express written permission
• Reproduce, distribute, modify, or create derivative works from any Content on the Website without our prior written consent
• Use the Website to transmit unsolicited commercial communications

4. Services and Client Agreements

Katavon provides business operations, technology consulting, AI integration, automation, and related services. These Terms govern your general use of our Website. If you engage Katavon for paid Services, the specific scope, deliverables, timelines, fees, and terms of that engagement will be set forth in a separate written agreement (such as a Statement of Work, Service Agreement, or proposal) between you and Katavon.

In the event of any conflict between these Terms and a separate written Client agreement, the terms of the separate agreement shall prevail with respect to the Services covered by that agreement.

5. Payments and Fees

If you purchase Services from Katavon, the following terms apply unless otherwise specified in a separate written agreement:

• All fees are quoted and payable in US Dollars (USD) unless otherwise agreed in writing
• Payments are processed securely through Stripe. We do not store your full credit card details on our servers
• Setup fees, if applicable, are due according to the payment schedule specified in your proposal or invoice. Installment plans, where offered, are binding commitments; all installments remain due regardless of whether you continue using the Services
• Monthly retainer fees are billed in advance at the beginning of each billing period
• Invoices are due within 14 days of issuance unless otherwise stated
• Late payments may incur a late fee of 1.5% per month (or the maximum rate permitted by law, whichever is lower) on any outstanding balance
• We reserve the right to suspend Services for accounts with balances overdue by more than 30 days

Refunds and Cancellations

Setup fees are non-refundable once work has begun. Monthly retainers may be cancelled with 30 days' written notice. No refunds will be issued for partial months. If you cancel during an installment plan, remaining installments for work already performed remain due.

6. Intellectual Property

Our Intellectual Property

All Content on the Website — including but not limited to text, graphics, logos, icons, images, software, and the underlying code — is the property of Katavon LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The Katavon name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Katavon LLC. You may not use these marks without our prior written permission.

Client Work Product

Unless otherwise specified in a separate written agreement, upon full payment for Services: custom configurations, workflows, dashboards, and automations built specifically for a Client as part of an engagement are owned by the Client. Katavon retains ownership of all pre-existing tools, methodologies, frameworks, templates, and reusable components used in delivering the Services, and grants the Client a non-exclusive, perpetual license to use such components as integrated into their deliverables.

7. SMS / Text Messaging Program

By participating in this program, you understand and agree to the following:

• Message frequency varies based on your interactions with us
• Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan
• You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message, and no further messages will be sent unless you re-subscribe
• For help or questions about the SMS program, reply HELP to any message or email us at ridham@katavon.com
• Your consent to receive text messages is not a condition of purchasing any goods or services from Katavon
• Carriers (including but not limited to AT&T, Verizon, T-Mobile, and Sprint) are not liable for delayed or undelivered messages
• We do not use URL shorteners (such as bit.ly or tinyurl.com) in our messages. All links will be from our branded domain (katavon.com)

8. Email Communications

By providing your email address through our Website or direct communication, and opting in to receive marketing communications, you consent to receive emails from Katavon including service updates, promotional offers, and business-related content.

You may opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email. Opting out of marketing emails does not affect transactional emails related to active Services (such as invoices, receipts, or security notices).

9. Consultations and Demos

Consultations and demos are arranged directly through the contact form on our Website or by email. We use these consultations for informational purposes only and do not guarantee any specific outcomes, results, or availability of Services as a result of a consultation.

10. Advertising

We do not display third-party advertisements on our Website. We do not engage in remarketing or retargeting advertising services at this time.

11. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Katavon. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Katavon shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any third-party content, goods, or services.

We encourage you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

12. Disclaimer of Warranties

The Website and all Content, information, and Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. To the maximum extent permitted by applicable law, Katavon disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Katavon does not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Katavon does not warrant the accuracy, completeness, or reliability of any Content or information provided through the Website.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such jurisdictions, Katavon's warranties are limited to the fullest extent permitted by law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Katavon LLC, its members, officers, employees, agents, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, business interruption, or personal injury, arising out of or in any way related to your use of or inability to use the Website or Services, even if Katavon has been advised of the possibility of such damages.

Katavon's total aggregate liability to you for all claims arising out of or related to these Terms or your use of the Website or Services shall not exceed the greater of (a) the total amount you have paid to Katavon in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100 USD).

Some states do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you. In such states, Katavon's liability shall be limited to the greatest extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Katavon LLC, its members, officers, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Website or Services; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content or data you submit or transmit through the Website.

15. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Montana, United States, without regard to its conflict of law provisions.

If you have any concern or dispute about the Website or Services, you agree to first attempt to resolve the dispute informally by contacting us at ridham@katavon.com. If informal resolution is unsuccessful within 30 days, either party may pursue formal legal remedies.

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in the State of Montana, and you consent to the personal jurisdiction of such courts.

16. United States Legal Compliance

You represent and warrant that: (a) you are not located in a country that is subject to a United States government embargo or that has been designated by the United States government as a "terrorist supporting" country; and (b) you are not listed on any United States government list of prohibited or restricted parties.

17. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Website will cease immediately. Termination of Website access does not affect any obligations or rights arising under a separate paid Service agreement, which shall be governed by the terms of that agreement.

The following sections survive termination of these Terms: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Disputes, and any other provisions that by their nature should survive.

18. Severability

If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

19. Waiver

The failure of Katavon to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

20. Entire Agreement

These Terms, together with our Privacy Policy and any separate written Service agreement, constitute the entire agreement between you and Katavon regarding the use of the Website and Services, and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

21. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will update the "Last Updated" date at the top of this page and make reasonable efforts to provide at least 30 days' notice before new terms take effect. What constitutes a material change will be determined at our sole discretion.

Your continued access to or use of the Website or Services after any revisions become effective constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Website and Services.

22. Contact Us

If you have questions about these Terms and Conditions, you can contact us:

By email: ridham@katavon.com

Katavon LLC
Montana, United States